We’ll keep this page updated to show you all the things we do with your personal data. This policy applies if you’re a supporter of Zebedee Balloon Service Ltd or use any of our services, visit our website, email, call or write to us.
We’ll never pass on your personal data to anyone unless you have provided it for inclusion in an advert and we will never share your information with other companies for inclusion in their marketing.
Who are ‘we’?
In this policy, whenever you see the words ‘we’, ‘us’, ‘our’, ‘Zebedee’, it refers to Zebedee Balloon Service Ltd.
Zebedee is a company limited by guarantee; Registered in England and Wales – Company No. 3668976.
What personal data do we collect?
Your personal data (any information which identifies you, or which can be identified as relating to you personally for example, name, address, phone number, email address) will be collected and used by us. We’ll only collect the personal data that we need.
We collect personal data primarily in connection with the emailing of our ‘Zebedee News’ via Mail Chimp and you can unsubscribe to this list at any time without reference to us. Also in mailing the paper copy of our Zebedee List and if you order directly from us.
You can give us your personal data by filling in forms on our website or in person, by registering to use our website, or by corresponding with us (by phone, email or post as a supporter/customer).
This personal data you give us may include name, title, address, email address & telephone numbers.
How we use your personal data
We’ll only use your personal data on relevant lawful grounds as permitted by the EU General Data Protection Regulation (from 25 May 2018)/UK Data Protection Act and Privacy of Electronic Communication Regulation.
Personal data provided to us will be used for the purpose or purposes outlined in any fair processing notice in a transparent manner at the time of collection or registration where appropriate, in accordance with any preferences you express.
Your personal data may be collected and used to help us to :
- send communications such as notice of events or informing you of products available in our shop;
- to complete your order or request;
Depending on the nature of our relationship with you and how you interact with our various services, websites and activities.
How can I change my contact preferences?
We want you to remain in control of your personal data. If, at any time, you want to update, view or amend your personal data or preferences please contact us in one of the following ways:
- Email firstname.lastname@example.org
- Write to us at Hayward Cross, Hungerford, Berkshire RG17 0QD.
Your data protection rights (DPO)
Where Zebedee is using your personal data on the basis of consent, you have the right to withdraw that consent at any time using the contact details above.
What to do if you’re not happy
In the first instance, please talk to us directly so we can resolve any problem or query. You also have the right to contact the Information Commissions Office (ICO) if you have any questions about Data Protection. You can contact them using their help line 0303 123 113 or at www.ico.org.uk
Links to other websites
Keeping your information
We will only use and store your information for as long as it is required for the purposes it was collected for.
How we secure your data
Information system and data security is imperative to us to ensure that we are keeping you safe. Details are kept securely and are not shared.
Storage of information
Zebedee is based in the UK and we store all our data within the United Kingdom.
Payment Card Security
Your credit and debit card payments are handled securely through our payment provider Elavon. Zebedee Balloon Service Ltd is fully compliant with their Payment Card Industry Data Security Standard requirements to guarantee a secure system for our customers.